Send us a message
Who picks up what
One inbox, one phone number, six people. Choosing the right department in the form only changes who reads your message first — nothing gets lost either way.
Registrations and scoring
Median first reply
Working days · 30 min on match day
Listings, audits and invoices
Field visit turnaround
Across 38 cities
Orders, sizing and returns
Dispatch from Meerut or Jalandhar
Free delivery above ₹2,000
The office, and how to reach it
Visits are by appointment — the team is often at a ground. Write or call first and we will confirm a slot within working hours.
Getting here
The office sits on the second floor of D 29 in Greater Kailash Enclave 2, a short drive from the Outer Ring Road and about fifteen minutes from the nearest Metro station by auto. Street parking outside the block is easiest before noon.
Full postal address
Working hours
Courier and returns
Every message is read by someone who has scored a match
Nobody on this desk is reading from a script. The people answering have listed tournaments, audited academies and typed a scorecard in the rain — which is why the answer usually solves the problem rather than restating the policy.
Things people ask before they write
Your enquiry is recorded on our own server and emailed to the desk at info@catalystwebtrendz.com. We use it to answer you and nothing else — no resale, no third-party marketing lists. Read the Privacy Policy for the retention period.
Yes — +91-9953590779, Monday to Friday, 10:00 AM – 7:00 PM IST. The same number takes WhatsApp, which is what most captains use on match day because it survives a bad signal at the ground.
Send the tournament name, the dates and what happened. We put it to the organiser in writing, publish nothing until they reply, and delist organisers who ignore a refund or a safety complaint. CricLane never held your entry fee, so we chase rather than refund.
No. Club pages, player profiles, live scorecards and the scorer app are free, permanently. We charge organisers a listing fee for a tournament page and we sell kit in the shop. That is the whole business model.
We accept five submissions per connection per hour to keep spam out. If you hit the limit, wait an hour, or email info@catalystwebtrendz.com or call the desk — neither is rate limited.
While you wait for a reply
One email a week, every Friday at 8:00 AM IST: the weekend's confirmed fixtures in your city, the new rankings, one long read, and the tournaments closing registration next week.
Put your club on the map this season
Create a free club page, add your squad, and score your next match in under ten minutes. If you would rather talk it through first, the desk in New Delhi answers Monday to Friday, 10:00 AM – 7:00 PM IST.